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BGH - Privacy

Privacy Policy

June 2010 – version 1.0

BGH Interpreting Services understands and respects the importance of protecting your fundamental right to privacy. Our Privacy Policy is intended to establish and present how we collect, use, maintain and disclose all aggregate and personally identifiable information you choose to provide us, as well as, assist you in making informed decisions when using our web site, products and services.

Information We Collect
When visiting our web site we collect the following two types of information:
  • Aggregate Use Information:
    General web site use and access information collected on an aggregate basis as you and others browse and utilize our web site resources.
  • Personal information:
    Personally identifiable information that you knowingly choose to disclose that is collected on an individual basis.

Information You Provide
For general public web site and content access, we do not require any personally identifiable information to be submitted. However, personal information may be required to gain access to restricted or "Authorized" sections of our web site such as, but not limited to:

Registration Information
When registering for an account or other services, such as, subscribing to our email newsletters or receiving alert notifications, you will be required to provide us information about yourself, your firm or company and depending on the selected service, your practices.

Email Information If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. Please note, that email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email.

Web Site Use Information
Similar to other commercial web sites, our web site utilizes a common technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site and the web sites visited just before and just after our web site.

What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners use cookies that originate from their sites. We have no access or control over those cookies.

How We Use Collected Information
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. We may also use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing or writing us as set forth in the "Contact Us" section within this Privacy Policy.

Information Collected from Cookies
As you use our web site cookies are used to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information We use third parties to facilitate many aspects of our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by emailing or writing us as set forth in the "Contact Us" section within this Privacy Policy.

How We Secure Information
We use reasonable, industry standards based, precautions to protect your personal information. All information stored by our servers are restricted and kept in a secured environment. Some of the information you enter on our web site may be transmitted securely via Secure Sockets Layer (SSL) encryption services. Pages within our web site utilizing this technology will have URLs starting with HTTPS instead of HTTP. If you have any questions or concerns, please contact us as set forth in the "Contact Us" section within this Privacy Policy.

Accessing Your Information
You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting us, as set forth in the "Contact Us" section within this Privacy Policy.

Certain Disclosures
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

In addition to presenting how we collect and use information we have included some additional provisions to our Privacy Policy.

Web Site Links
We are not responsible for the practices employed by web sites linked to or from our web site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site. Please note, when you use a link to transfer from our web site to another web site, our Privacy Policy is no longer in effect and you will be subject to the rules and policies of that web site. We encourage you to be prudent when clicking on a link and transferring from our web site to another by carefully reviewing the rules and policies of the destination web site before proceeding.

California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits those Customers that are California residents to request for personal information not to be shared with third parties for their direct marketing use. To make such a request, please send an email, as set forth in the “Contact Us” section in this Privacy Policy.

Our web site is not directed at individuals thirteen years of age or younger and we do not intend to collect any personally-identifiable information from such individuals.

We do not partner with or have special relationships with any ad server companies.

Notifications and Changes
If we change or modify our Privacy Policy, we will post those changes on our web site to keep you aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. In the event of a Privacy Policy change regarding data collection we will only use the data collected from the time the Privacy Policy change forward. Data collected previous to the Privacy Policy change will not be included within the changes.

Your Consent
By using our web site you consent to our collection and use of your aggregate and personal information as described in this Privacy Policy.

Contact Us
Please use the following contact information to provide all correspondence and communication regarding our web site, services, products and policies. If communicating via email please do not include any personally identifiable information, such as, social security number or date of birth without first encrypting the email message.

If any Customer feels that this site is not following its stated information policy, you may contact us at the address (es) or phone number(s) listed below.

BGH Interpreting Services
Mailing Address:
P.O. Box 83217
Los Angeles, CA 90083
(310) 649-3381 Phone
(310) 649-3378 Fax